What is included in your full service.

The following is a list of items included in the service schedule. The full details may vary from vehicle to vehicle depending on the specific manufacture and specifications under which the vehicle operates.

Pre-service

• Check vehicle history and service report for any customer comments or requests
• Check timing belt replacement interval
• Check vehicle for damage to bodywork, lamps, trim etc.
• Fit protective covers

Vehicle at ground level

• Add forte oil treatment
• Check handbrake for operation and travel
• Check operation and condition of exterior lights and horn
• Check operation of ABS warning lamp
• Check operation and condition of wipers and washers and adjust as necessary
• Check condition of windscreen and mirrors
• Check seat belts for condition and operation
• Check operation of suspension dampers
• Visually check brake fluid and top up
• Check and record antifreeze protection level
• Visually check condition of cooling system and top up with coolant as required
• Top up washer bottles with screenwash as required
• Top up power steering fluid as required
• Check auxiliary drive belts [not timing belt]
• Check battery security and top up electrolyte level [where applicable]

Vehicle raised

• Remove sump plug / drain engine oil, remove oil filter
• Check all visible brake pipes and hoses for condition and security
• Check all visible fuel lines for condition and security
• Check exhaust system for condition, security and alignment
• Refit sump plug using new washer, fit new oil filter
• Check all visible steering and suspension joints, mountings and gaitors for condition and operation
• Check all wheel bearings for excessive free play, noise and roughness
• Check and record tyre tread depths, check for evidence of misalignment [including spare]
• Check and adjust tyre pressures [including spare]
• Check front brake components for condition, operation and leakage
• Visually check front brake pads
• Check rear brake components for condition operation and leakage
• Check clean and adjust rear brake shoes/pads
• Check transmission oil level where level plug fitted
• Check differential oil level where level plug fitted
• Grease all greasing points

Vehicle at ground level

• Refill engine oil
• Fit new fuel filter and bleed fuel system [diesel engine only]
• Fit new air filter
• Fit new spark plugs
• Visually check HT leads and ignition coil
• Fit new points and condenser [where applicable]
• Check and top up engine oil as necessary
• Check and adjust dwell angle,igniton timing and idle speed, where applicable
• Tighten wheel nuts /studs
• Carry out road test
• After road test, visual check under bonnet and engine for leaks

Additional operations

• Check clean marks from body or floor
• Enter mileage on job card

Reception

• Ensure that any customer comments and/or requests have been actioned
• Put feedback card in car
• Stamp service record
• Update service/mot reminders
• QC check

Other items to check for additional replacement

• Replace timing belt
• Replace cabin filter
• Replace fuel filter [petrol engined vehicles]
• Drain and replace coolant
• Add forte fuel system treatments